Question 1

What's your Covid-19 Guidelines? Ages allowed?

Answer

As per the latest IATF Guidelines for August 2021, we can only accommodate ages 18 years old to 65 years old. We require masks and face shield at all times. Areas for sanitation has been provided all throughout the museum. We can only accommodate a limited number of pax per day. Booking in advance at book.thedessertmuseum.com is highly encouraged.

Thank you and hope we can see you soon!

Question 2

How to book?

Answer

You can book your tickets here at book.thedessertmuseum.com

Question 3

What are the modes of payment available?

Answer

You can via PAYPAL or Credit Card (using paypal, even if you don’t have a PayPal account - no need to sign up), or DRAGONPAY which allows BPI, BDO (online banking and over the counter), LBC, Cebuana and etcetera!

Question 4

CANCELLATIONS, CHANGING OR MOVING THE BOOKING

Answer

Please note that rebooking is subject to a rescheduling fee per person (Php 50- three days prior arrival; Php 200 four days prior arrival). Unused slots after seven days of booked date will be forfeited.
All tickets are non-refundable.

Question 5

How long would it take to experience The Dessert Museum?

Answer

We have allotted a maximum of a two hour slot for each ticket, but it can be faster depending on your pace and the crowd. We would also like to emphasise that you can only go through the museum once and you can only move forward. Maximum stay in each room is 15 minutes or a total of 2 hours.

Question 6

How many desserts will be given away?

Answer

We will be giving away 5-6 tasty treats. You will NOT go home hungry sweet-tooths!

Question 7

Where exactly is The Dessert Museum located?

Answer

We are located at S Maison, Manila's exclusive shopping address located under Hilton Worldwide's luxury hotel property - Conrad Manila and right next to SM Mall of Asia. You can find us easily next to Starbucks S Maison. WAZE/GRAB: The Dessert Museum Full Address: Unit 124, 126, 127a, S Maison, Coral Way, Conrad Hotel Manila, Mall of Asia Complex, Pasay City

Question 8

Can I bring my pet?

Answer

The only animals allowed are our candy rabbits (Not real rabbits). Please leave your pets at home while you go on this delicious adventure.

Question 9

I have a food allergy. Will I still be able to enjoy the samples?

Answer

Please notify us about any allergies you may have when filling out our waiver form. Our staff will advise you on how to be safe during this amazing experience!

Patient Escort Mover